Remote Account management Jobs · Customer Success

As a Principal Customer Success Manager, you will guide data-driven enterprises in the era of AI-powered collaboration, partnering with data leaders to drive adoption of Atlan’s Active Metadata Platform and connect data strategy to business outcomes. You will help customers make their data trustworthy, enabling faster innovation and confident decisions.

As Vercel's Account Executive, you will drive revenue growth and evangelize our platform to new and existing commercial customers. You will own a book of commercial customers, driving renewals, upsells, and cross-sells. Identify and execute expansion opportunities to grow account value. Build and maintain strong relationships with key stakeholders and champions.

You'll be a key part of our mission helping our amazing community of travel organizers get the most out of WeTravel while feeling truly supported every step of the way. As an Account Manager, you’ll work closely with clients—ensuring they’re fully supported, informed, and maximizing the value of our platform. You’ll collaborate with Sales, Customer Support, and even Product to share customer feedback and shape the future of our offering.

Own the customer relationship post-onboarding for a portfolio of ~70 accounts, delivering consistent customer value while protecting/growing ARR. This is a high-impact role for someone excited to blend product knowledge, relationship management, and commercial ownership to help our customers thrive.

As an Account Manager at Vanta, you will expand and retain a subset of Vanta’s Customers by developing and maintaining strong relationships. Serve as the primary point of contact for all post-sale commercial conversations, including mid-cycle upsells and renewals. As a trusted advisor, deeply understand their business needs and align Vanta’s solutions with their objectives to mature our customers’ compliance and security program.

As a Customer Success Manager, you will ensure customer success, build strong relationships, and provide strategic guidance. You'll be the primary contact for customers, driving retention and growth, and advocating for them within LILT. The CSM manages the largest Enterprise accounts, achieves high customer retention rates and ensures an environment for revenue expansion.

In this role, you will be in close contact with consulting, support, and our development department. You will support customers in achieving their goals. Your tasks include building and maintaining close customer relationships, monitoring product usage and customer engagement to identify growth and expansion opportunities. You will also conduct regular check-ins with customers and promote revenue growth.

As the Senior Customer Success Manager (CSM) for the DACH region, you will act as the primary advocate and trusted advisor for Energy Exemplar’s enterprise customers. This role is pivotal in driving successful adoption, engagement, and growth of Energy Exemplar’s simulation software across the region. You will foster long-term relationships, aligning customer objectives with Energy Exemplar’s solutions, and ensuring customers derive maximum value from their investment.

We're looking for a results-driven Renewal Manager to join our high-velocity team and own the renewal process for our US Public Sector, State and Local, and Education customer base. This is a role for someone who thrives in a fast-paced environment and is ready to hit the ground running. You will maximize customer retention rates and act as a strategic partner to improve customer success.

As Shippo continues to scale its partner ecosystem, they need to ensure that smaller but high-potential partners receive proactive, thoughtful support. The Associate Partner Manager (APM) role is designed to nurture and grow these emerging partnerships, ensuring they feel supported, connected, and strategically guided as they scale. This role bridges the gap between operational excellence, organization, strong external facing skillsets.